2. Personal Data We Collect We may collect and process the following information:
a) Information you provide to us Name Billing and shipping address Email address Phone number (if provided) Account login details Order and transaction details
b) Information collected automatically IP address Browser type and device information Pages visited and interactions with the site Cookies and similar tracking technologies
c) Payment information Payments are processed securely by third-party payment providers. We do not store or have access to your full card details.
3. How We Use Your Information We use your personal data to: Process and fulfil orders Create and manage customer accounts Communicate regarding orders or enquiries Provide customer support Send service-related communications Administer our rewards programme Improve and optimise our website Comply with legal and regulatory obligations
Where you have opted in, we may also send marketing communications. You may opt out at any time.
4. Legal Basis for Processing Under UK GDPR, we rely on the following lawful bases: Contract: to fulfil orders and manage accounts Legal obligation: to meet regulatory and tax requirements Legitimate interests: to improve services and prevent fraud Consent: for marketing communications and non-essential cookies
5. Cookies We use cookies to operate our website, analyse performance, and enhance user experience. You may manage or disable cookies through your browser settings. For more information, please see our Cookie Policy.
6. Sharing Your Data We may share personal data with trusted third parties, including: Payment processors Shipping and logistics partners Website hosting and IT providers Analytics and performance services
All third parties are required to protect your data and comply with applicable data protection laws. We do not sell your personal data.
7. International Transfers Some service providers may process data outside the UK. Where applicable, appropriate safeguards are implemented, including standard contractual clauses.
8. Data Retention We retain personal data only as long as necessary for the purposes outlined in this policy, including legal, accounting, and reporting requirements.
9. Your Rights Under UK GDPR, you have the right to: Access your data Request correction Request erasure Restrict processing Object to processing Request data portability Withdraw consent at any time
To exercise your rights, please contact us using the details above.
10. Data Security We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.
11. Third-Party Links Our site may contain links to third-party websites. We are not responsible for their privacy practices.
12. Changes to This Policy We may update this Privacy Policy periodically. Any changes will be posted on this page.
13. Contact Us If you have questions about this Privacy Policy or how your data is handled, please contact: info@badgercompounds.com
